Warranty and Return Policy

We warrant that all out products are operating as described and free of defects. In the event that a defective item is received, please contact us immediately. We will replace the defective item free of charge and at no shipping cost to you. If you've purchased extended 3 year warranty for your electronic equipment, then it is also govern by this same policy, but with the extended time period.

We also guarantee our automotive diagnostic electronic equipment products for one (1) year. If any of our electronic equipment products fail within that year, we'll replace it free of charge, including shipping costs.

In the event that you're not satisfied with any of our electronic equipment products, we do not have a return policy for properly operating equipment. We will however work with you on an exchange on a case by case basis for a similarly priced product(s). In such an event, then additional fees may apply in addition to shipping costs. A re-stocking fee of no higher than 25% of the purchase price may qualify as the additional fee.

We also warrant our books, DVDs and Software products to be defect free. Our books, DVDs and software products are non-refundable. If the said books or DVDs came from another vendor, like Amazon.com or any other, then said vendor is responsible for the products. We design and develop all our products and do not resale any other items that is not made or developed by us. If you have any questions, please give us a call at the number below.

tech support

Thank you.
Mandy Concepcion